Privacy Policy

1. Information We Collect

When you visit our website, place an order, contact us, or request a business partnership, NECTRA may collect information such as:

• Name and contact details.
• Phone number and email address.
• Delivery address and order details.
• Payment method information, where applicable.
• Messages sent through forms, WhatsApp, Instagram, Facebook, or email.

2. How We Use Information

We use collected information to process orders, confirm availability, arrange delivery, provide customer support, respond to inquiries, improve our services, and manage business requests.

3. Order & Delivery Use

Order information may be used to prepare the product, contact the customer, confirm delivery details, and share necessary delivery information with delivery partners or couriers.

4. Payment Information

If online payment is enabled, payment processing may be handled by third-party payment providers. NECTRA does not intentionally store full card details on the website.

5. Cookies & Website Data

Our website may use cookies or similar technologies to improve browsing, remember cart details, measure performance, and provide a smoother shopping experience.

6. Sharing Information

NECTRA may share only necessary information with service providers such as delivery providers, payment providers, website tools, or support services when needed to complete an order or service request.

7. Data Retention

We may keep order and customer information for business records, customer support, accounting, legal requirements, and service improvement.

8. Customer Rights

Customers may contact NECTRA to request correction, access, or deletion of personal information, subject to applicable legal, accounting, business, or operational requirements.