Shipping & Delivery

1. Delivery Availability

NECTRA may offer delivery depending on location, order size, product availability, and delivery partner availability. Delivery availability may be confirmed after order placement.

2. Delivery Areas

Delivery may be available in selected areas within Jordan. Some areas may require additional confirmation, extra delivery time, or a different delivery fee.

3. Delivery Fees

Delivery fees may vary depending on the customer location, order value, order size, delivery method, and courier availability. The final delivery fee may be confirmed before dispatch.

4. Delivery Time

We aim to prepare and deliver orders as soon as possible. Delivery timing may vary depending on stock, limited drops, pre-orders, courier timing, customer location, and confirmation speed.

5. Order Confirmation

NECTRA may contact the customer by phone, WhatsApp, email, Instagram, or Facebook to confirm:

• Order details.
• Product availability.
• Delivery address.
• Payment method.
• Delivery timing.

6. Incorrect Information

Customers are responsible for providing accurate contact and delivery information. NECTRA is not responsible for delays, failed delivery, or extra fees caused by incorrect, incomplete, or unreachable customer information.

7. Limited Drops & Pre-orders

Some products may be seasonal, limited, or available by pre-order. Delivery timing for limited or pre-order products may differ from regular orders.